Mayo, Hormel enter health partnership

Published 11:35 am Tuesday, October 13, 2015

Rep. Peggy Bennett, R-Albert Lea, talks to Mayo Clinic Health Systems Operations Manager Melissa Barr outside a Mayo Clinic Health Connection kiosk at 408 Fourth Ave. NW near Austin High School Wednesday afternoon. She visited Austin, where Mayo is piloting the kosks, to learn more about budding telemedicine opportunities in the area. -- Photos by Jason Schoonover/jason.schoonover@austindailyherald.com

Rep. Peggy Bennett, R-Albert Lea, talks to Mayo Clinic Health Systems Operations Manager Melissa Barr outside a Mayo Clinic Health Connection kiosk at 408 Fourth Ave. NW near Austin High School in August. She visited Austin, where Mayo is piloting the kiosks, to learn more about budding telemedicine opportunities in the area. —  Herald file photo

Mayo Clinic Health System in Albert Lea and Austin is expanding its HealthSpot kiosk program to its biggest partner yet: Hormel Foods Corp.

Mayo will now allow Hormel employees and their dependents to connect with Mayo Clinic and Mayo Clinic Health System providers through the Mayo Clinic Health Connection kiosks, which feature high-definition videoconferencing and interactive, digital medical devices.

“We are always looking for ways to offer our employees the best benefit resources possible,” said Tom Brown, assistant director of employee benefits at Hormel, in a press release. “These kiosks will allow our employees quick and convenient access to outstanding medical care from the staff at Mayo Clinic Health System.”

Rep. Peggy Bennett, R-Albert Lea, sits in a Mayo Clinic Health Connection kiosk at 408 Fourth Ave. NW near Austin High School Wednesday afternoon.

Rep. Peggy Bennett, R-Albert Lea, sits in a Mayo Clinic Health Connection kiosk at 408 Fourth Ave. NW near Austin High School in August.

Email newsletter signup

The goal is for Mayo and Hormel Foods employees to reduce healthcare costs and improve access through by using the kiosks. Mayo Clinic Health Connection is a telemedicine delivery system run through the HealthSpot platform. The health connection is administered through private, walk-in kiosks that offer care for patients in locations outside the typical medical center setting.

The kiosk allows patients to meet with providers — whether it be a physician, nurse practitioner and physician assistant — via video connection to treat basic symptoms.

Up until now, the kiosks have only been open to medical center employees and Austin Public Schools employees and their dependents. The district and Mayo kicked off the partnership in March with the same goal of improving patients’ access to medical services, while also making it easier and more affordable.

Mayo Health Clinic Systems — Albert Lea and Austin CEO Dr. Mark Ciota talks about the new partnership with Austin Schools District.

Mayo Health Clinic Systems — Albert Lea and Austin CEO Dr. Mark Ciota talks previously about  Mayo’s partnership with Austin Public Schools for the HelathSpot kiosks. — Herald file photo

Mayo Clinic Health System in Albert Lea and Austin CEO Dr. Mark Ciota said that collaboration with Austin Public Schools has been received very positively.

“We’ve had wonderful results with the use of kiosks by Austin Public Schools employees and dependents,” Ciota said in a press release. “Patient satisfaction survey results from users of the kiosks indicate a 98 percent satisfaction rate, with most saying they will return to the kiosk for care. We’re very committed to reducing health care expenses for employees and employers by improving access to medical services through convenient and more affordable care with Mayo Clinic Health Connection.”

With the kiosks opening Tuesday to Hormel employees and dependents of their health insurance plan, Ciota was pleased to be able to expand that service to Hormel workers.

“We’re very excited to now be able to offer this same high quality care to Hormel Foods employees as well, with the expectation it will help decrease absenteeism, lower costs and increase wellness,” Ciota said in the release.

The kiosks are located at three different locations — one at Mayo Clinic Health System in Austin on the second floor North Clinic, one at Ellis Middle School, and one at 408 Fourth Ave. NW, Austin. These locations are available to Austin Public Schools staff and dependents as well.

LEARN MORE: In August, state Rep. Peggy Bennett, R-Albert Lea, visited the Fourth Avenue Northwest kiosk to learn more about telemedicine opportunities budding in the area. Click here to read more about her visit and the kiosks.