Minnesota officials fix DMV driver’s license renewal problem

Published 7:34 am Wednesday, February 14, 2018

ST. PAUL — Minnesota motor vehicle officials believe they’ve fixed a statewide computer problem that prevented drivers from renewing their licenses, the latest in a series of technology woes for state licensing offices.

Minnesota IT Services solved the issue Monday evening, Minnesota Public Radio reported. The issue was related to software connecting the state’s legacy computer system to a national database, said Bruce Gordon, a Department of Public Safety spokesman.

Before issuing a license, a DMV employee must first verify an individual’s Social Security number and driving record. But the technical problem caused the system to break down and no one was able to renew or get a new Minnesota driver’s license.

Email newsletter signup

The system was restored by Tuesday morning with no further reports of problems, Gordon said.

It’s the latest problem in a series of information technology setbacks for the state’s license offices.

The state introduced a $93 million database called MNLARS in July to keep track of vehicle registrations. But the program has had a series of technical issues.