ANKARA, Turkey — The Turkish policeman who assassinated Russia’s ambassador was unlikely to have acted alone, a senior Turkish government official said Tuesday, as investigators from both countries hunted for clues as to who might have been behind the killing.

Russian investigators arrived in the Turkish capital of Ankara on Tuesday morning and headed to the art gallery where Ambassador Andrei Karlov was shot dead Monday evening by Mevlut Mert Altintas. The 22-year-old gunman,  a member Ankara’s riot police squad, shouted slogans about the embattled Syrian city of Aleppo as he killed the envoy.

The senior government official described the killing as “fully professional, not a one-man action” and said the attack was well-planned. The official spoke on condition of anonymity because he was not authorized to release details to the press.

Turkish authorities have not publicly released any information on the investigation or on a possible motive for the policeman.

Turkey and Russia, which have backed opposing sides in the Syrian war, vowed not to let the killing disrupt efforts to repair their ties.

“Strong relations will continue, no one has the strength to destroy the relationship” between the two countries, Turkish Prime Minister Binali Yildirim said during a speech in Istanbul for the opening of a tunnel highway under the Bosporus. “We will continue to carry out every kind of effort to overcome the instability in the region.”

Turkish President Recep Tayyip Erdogan said he and Russian President Vladimir Putin, with whom he spoke by phone Monday night, were “in agreement that this was an open provocation.”

A joint investigation was being conducted into the ambassador’s death, he said. “Together with Mr. Putin, we have an understanding that our cooperation, especially in Syria, will not be affected by this attack.”

Karlov’s assassination came after days of protests by Turks angry over Moscow’s support for Syrian President Bashar Assad and Russia’s role in the bombardment and destruction of rebel parts of Aleppo.

“Don’t forget Aleppo! Don’t forget Syria!” Altintas shouted during the attack, shooting Karlov as he delivered a speech at a photo exhibition in the Turkish capital. The attacker was later killed by police in a different part of the building.

Turkish police have detained seven people in connection with the policeman: his parents, sister, three other relatives and his roommate in Ankara, Turkey’s state-run Anadolu news agency reported.

According to Anadolu, Altintas took leave from work and on Dec. 14 made a hotel reservation near the exhibition center. He arrived at the hotel on Monday. Police searched his hotel room, which was later sealed.

Turkish Foreign Minister Mevlut Cavusoglu, speaking at a previously scheduled meeting on Syria in Moscow with Russian Foreign Minister Sergey Lavrov and their Iranian counterpart, said Turkey and Russia would work together to determine who was behind the “heinous terror attack.”

“Turkey and Russia have shown the world what they can achieve when they cooperate,” Cavusoglu said, referring to the cease-fire deal that paved the way for the evacuation of thousands of people from east Aleppo.

Both foreign ministers lay flowers in front of a photograph of the ambassador at the Russian Foreign Ministry mansion where talks were taking place. Cavusoglu said a street where the Russian Embassy in Ankara is located would be renamed for Karlov.