New incidents defy Samsung’s efforts to end smartphone woes

Published 10:48 am Monday, October 10, 2016

SAN FRANCISCO — Samsung Electronics seemed to have its smartphone troubles under control — until authorities had to evacuate a Southwest Airlines flight in Kentucky last week for an incident that involved a replacement phone.

The reason: Authorities said a Samsung smartphone started smoking and making “popping” noises, just moments after its owner had boarded the plane and turned off the device.

Email newsletter signup