The results of Austin’s 2018 Performance Measurements Survey are in, showing mixed results for the city.

The survey, which is authorized through the Office of the State Auditor of Minnesota, asked participants to rate 10 categories as “excellent,” “good,” “fair,” “poor” or “don’t know.” The city’s participation in the survey is voluntary; however, cities and counties that participate are eligible to receive extra Local Government Aid.

This year, only 133 Austin residents (approximately 0.538 percent of the city’s population) participated in the survey. Fire protection and library services rated among the highest, with 73 percent of those surveyed rating them “excellent” or “good,” while condition of the city streets rated the lowest, with 67 percent of those surveyed rating them “fair” or “poor.”

Results of the Performance Measurement Survey

 

Overall Appearance of the City

Out of 131 responses:

• 2 percent said excellent

• 44 percent said good

• 35 percent said fair

• 19 percent said poor

 

Overall Feeling of Safety in the City

Out of 131 responses:

• 14 percent said excellent

• 37 percent said good

• 35 percent said fair

• 13 percent said poor

• 1 percent said don’t know

 

Overall Quality of Fire Protection Services in the City

Out of 132 responses:

• 33 percent said excellent

• 40 percent said good

• 14 percent said fair

• 4 percent said poor

• 9 percent said don’t know

 

Overall Condition of City Streets

Out of 133 responses:

• 2 percent said excellent

• 32 percent said good

• 43 percent said fair

• 24 percent said poor

 

Overall Quality of Snow Plowing in the City

Out of 132 responses:

• 11 percent said excellent

• 30 percent said good

• 33 percent said fair

• 27 percent said poor

 

Dependability and Overall Quality of City Sanitary Sewer Service

Out of 130 responses:

• 21 percent said excellent

• 48 percent said good

• 12 percent said fair

• 7 percent said poor

• 12 percent said don’t know

 

Fiscal Management and Health

Out of 129 responses

• 6 percent said excellent

• 34 percent said good

• 33 percent said fair

• 9 percent said poor

• 18 percent said don’t know

 

Quality of City Library Programs and Facilities

Out of 131 responses:

• 37 percent said excellent

• 36 percent said good

• 13 percent said fair

• 2 percent said poor

• 12 percent said don’t know

 

Overall Quality of City Recreational Programs and Facilities

Out of 129 responses:

• 17 percent said excellent

• 43 percent said good

• 29 percent said fair

• 9 percent said poor

• 1 percent said don’t know

 

Overall Quality of Services Provided by the City

Out of 131 responses:

• 7 percent said excellent

• 46 percent said good

• 31 percent said fair

• 11 percent said poor

• 5 percent said don’t know

 

For full results and to read comments, visit http://www.ci.austin.mn.us/