A matter of perspective stops complaining

Published 7:01 am Sunday, October 4, 2015

As it seems more and more people are taking to the Internet to voice angry complaints about nearly everything under the sun, I’ve found myself going the opposite direction.

This was on full display last week on the tail end of a short vacation when a few complaints built inside me, and then I promptly decided not to let it pass.

Sitting in a shuttle van on my way to the airport, I looked ahead between the two front seats toward the speedometer, which hovered right around 90 mph. I sat back and tried returning to putzing on my laptop, listening to music to pass the time.

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I looked up a few minutes later to see the speedometer around 80. Then it jumped back toward 90, and then the driver hit the brakes down to the low 70s when we passed a cop driving on the other lane of the interstate.

Maybe it’s the southern Minnesota, small town etiquette I grew up with. Maybe it’s just my personality. But I thought it over, weighed my options, and I decided not to submit a complaint to the company. Then I promptly thought, “How Minnesotan of me.”

Thanks to the Internet, our world is full of enough negativity and complaining, and I decided I didn’t want to add fuel to the fire unless absolutely necessary.

My speeding shuttle incident occurred on a visit to a friend who moved from Minnesota to the south. I visit him and his family a few times a year and usually take this shuttle for about two hours to and from the airport.

Overall, the shuttle company has been good to me: They’re easy to work with, cordial and usually timely — and its usually not because of speeding. I decided it wasn’t egregious enough to complain. I never felt in any danger; in fact, much of the time we were zipping along the same speed as much of the other traffic.

Another reason I opted to keep quiet was because part of my internal grumbling was caused by a simple change of perspective.

When I first visited my friend and his family, flying was the worst part. I hated it. It was two hours — and some buildup time — of pure stress. But now that I’ve flown a few times, I know the drill, I know what to expect, and I know what’s coming with turbulence (but I’m still not a turbulence fan).

Now, the most uncomfortable — and occasionally mildly stressful — part of my trip is the shuttle. Now, the planes are more comfortable, as many have personal TV/computer screens on the back of headrests that help pass the time with movies, TV shows, albums or games. And despite their limited space, airplane seats are typically at least consistent and level.

That’s not always been the case with the shuttle van seats, which are aging and becoming a bit uneven.

At the end of the day, a matter of comfort and discomfort wasn’t worth joining the online complaint world. I’m sure there are other online commenters who will — or have already — done it for me.