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Austin Utilities announces retirements, advancements

Published 9:12am Friday, May 30, 2014

Three Austin Utilities employees are taking new positions after two longtime employees retired.

Austin Utilities announced the retirements of Joe Dolan, gas services supervisor with 24 years of service, and Sherry Lunt, customer service supervisor with 39 years of service.

“Thank you to Joe and Sherry for their long-term careers at Austin Utilities,” General Manager Mark Nibaur said in a press release. “We greatly appreciate their leadership and wish them the best in their retirements.”

Several advancements will take place as a result of the retirements:

— Rob Gleason, customer service technician, will advance to the position of gas services supervisor, effective Jan. 20.

— Melissa Swensen, customer service representative, will advance to the position of customer service supervisor, effective May 8.

— Kelly Lady, energy services consultant, will become marketing/energy services manager, effective April 7.

“Congratulations to Rob, Melissa, and Kelly on their advancements,” Nibaur said in the release. “We look forward to their leadership.”

Gleason began his Austin Utilities’ career in September 2000 as a light equipment operator and in October of 2001 Gleason took the position of pipefitter. Gleason moved to a gas service technician/leak investigator position in January of 2007.

Swenson joined Austin Utilities in March 2010 as a customer service representative. Before that, Swenson was a member service representative/loan officer with Austin City Employees Credit Union, and she also worked with Shopko Eye Care Center as an optician and as optical manager.

Lady joined Austin Utilities in 1993 as a credit and collections secretary. She moved to operations administrative assistant in 1998 and in 2000 added the gas buying responsibility to her duties. She has held her current position as energy services consultant since 2002.

Austin Utilities is a municipal utility serving about 12,317 electric customers, 10,328 natural gas customers, and 9,013 water customers. For more information on Austin Utilities visit their website at

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